Background Check
How to add a Background check user and how to send a candidate to a background check
Jennifer Boyd-Anderson
Last Update 9 months ago
To add a background check user, do the following:
Choose the Roles section from the Tool setup
Click the button ADD USER ROLE
Type role name
Roll down to the end, choose the Security check function for the role, and click SAVE
From the Team members section click the button ADD TEAM MEMBER and fill in the information, then choose the company user role for Security check.
After these steps, the team member will receive an email and set a password.
If you want a candidate to be checked by a background check user you have to do the following:
Go to the Posted Jobs section
Choose the job
Choose the candidate
Change the candidate’s status to Security check.
Note: When changing the candidate’s status to security check you are sending the candidate’s information to your security check user and you will not be able to change the candidate's status during the checking process.
When changing the candidate’s status to security check only your security check user receives an email to start the checking process. After the check, the security decides if the candidate passed the check and sends an email to the recruiter with the decision.